General Terms and Conditions of StressByChill (Levy Chill)
§1 Scope and Definitions
(1) These General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside their trade, business, or profession (§ 13 BGB).
§2 Conclusion of the Contract and Storage of Contract Text
(1) The following regulations apply to orders placed via our online shop www.stressbychill.com.
(2) In the case of a contract being concluded, the contract is made with:
StressByChill
Levy Chill
Lockwitzer Straße 18
01219 Dresden, Germany
[Insert Register Number]
[Insert Register Court]
(3) The presentation of the goods in our online shop does not constitute a legally binding contractual offer, but is a non-binding invitation to the consumer to place an order. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) The order process in our online shop involves the following steps:
Selection of desired product(s)
Confirmation by clicking the “Order” button
Review of the items in the cart
Clicking “Checkout”
Input of personal details (name, address, email)
Review and possible correction of the input
Binding submission of the order by clicking the “Place order” or “Buy now” button
Before final submission, the consumer may return to the previous pages to correct errors or cancel the process by closing the browser. We confirm receipt of the order via an automatically generated email (“Order Confirmation”). This confirmation signifies acceptance of the offer.
(5) The contract text is saved and the order details are sent to the customer by email.
§3 Prices, Shipping Costs, Payment, Due Date
(1) All prices include VAT and other price components. Shipping costs may apply additionally.
(2) Payment methods: PayPal and credit card.
§4 Delivery
(1) As our products are made to order, each item is printed specifically for the customer before being shipped. Therefore, production typically takes 4–5 business days. Once production is complete, the item will be shipped within 1–3 business days. Delivery times may vary depending on the destination.
(2) The risk of accidental loss or accidental deterioration of the goods shall not pass to the customer until the goods have been handed over.
§5 Retention of Title
We retain ownership of the goods until full payment has been made.
§6 Right of Withdrawal for Consumers
Withdrawal Policy
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day you or a third party designated by you (who is not the carrier) took possession of the goods.
To exercise your right of withdrawal, you must inform us at:
StressByChill
Levy Chill
Lockwitzer Straße 18
01219 Dresden, Germany
Email: info@stressbychill.com
by means of a clear statement (e.g. email or postal letter).
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for additional costs resulting from a different shipping method), within fourteen days from the day we receive the withdrawal notice.
We will use the same means of payment used in the original transaction, unless otherwise agreed. No fees will be charged for this refund.
We may withhold the refund until we have received the goods back or until proof has been provided that the goods have been returned.
You must return the goods within fourteen days from the day you informed us about the withdrawal. You bear the direct costs of returning the goods.
§7 Warranty
The statutory warranty regulations apply.
§8 Contract Language
§9 Data Transfer to Print Partner (Shirtigo GmbH)
(1) For the fulfillment of orders placed on www.stressbychill.com, we cooperate with an external print-on-demand partner. In order to produce and ship your order, the following personal data will be automatically and securely transmitted to our print partner:
Name
Shipping address
Email address
Ordered product(s), including design, size, and quantity
(2) This data transfer is essential for the execution of the purchase agreement. By placing an order, the customer agrees to the transmission of this data for the purpose of production and shipping.
(3) Our print and fulfillment partner is:
Shirtigo GmbH
Vitalisstraße 202
D-50827 Köln, Germany
(kein Ladenlokal)
Tel.: +49 (0)2233 / 71 32 282
E-Mail: cockpit@shirtigo.de
Geschäftsführer: Michael Bröhl
Amtsgericht Köln, HRB 76935
USt-ID: DE286957007
Inhaltlich Verantwortlicher gem. § 55 II RStV: Michael Bröhl
(4) Shirtigo GmbH processes this data solely for the purposes of order fulfillment and does not use it for any other purposes unless legally required.
Status of Terms and Conditions: May 2025
Free Shipping
Free shipping in Germany on orders over €80 – EU-wide over €150
Secure Payments
Your info’s safe with us — every payment is processed securely.
Eco-Friendly Mindset
We keep it clean: organic fabrics, thoughtful packaging, lower footprint.
Contact Us!
Got questions? Drop us a DM @StressByChill or email stressbychill@gmail.com — we got you.